There is an incredible choice of online casino providers and so it can sometimes be difficult to keep track. Many questions arise. Which online casinos are recommended? Is the online casino safe? Can you trust this provider? How fast are the payouts? Is there a decent customer service in German? How good is the selection of games? Is there a bonus for new customers or even a loyalty programme? The following table shows the different tested providers and their interesting bonus promotions.
In addition to the welcome bonus, there is another deposit bonus here where players can get a 50% bonus up to a maximum of €200. Deposits can be made quickly and easily via Paysafecard and withdrawals only take a few days to appear in the player's account.
Where is the provider regulated?
There are several gambling licences that are valid in the European Union and enjoy a good reputation. However, probably the best and most important licence that an online casino can hold in order to be allowed to operate on the German market is the Maltese MGA (Malta Gaming Authority) licence.
Malta is part of the European Union and is therefore also subject to its guidelines. The MGA licence is known to be extremely strict and to keep a close eye on the casinos. There are regular audits of the companies and the random number generators.
If a casino holds a licence with the MGA, it can be assumed that it is a reputable provider with whom you are in good hands. However, if there are problems with a provider and you feel that you have been treated unfairly, there is an MGA complaints office where you can get help.
How good is the cashier area and the payouts?
Before you sign up at an online casino, you should check the cashier area, which options are available for deposits and withdrawals and whether the desired providers are available.
In addition, you should check what information the provider gives on the processing time for withdrawals. For e-wallets such as Neteller, Skrill and PayPal, this should not exceed 24 hours. Withdrawals to bank accounts and credit cards should not take longer than three to five working days.
Is there a bonus or loyalty programme?
It's always worth looking out for the best offers to get more for your money. A bonus or free spins are of course always welcome. However, you should also pay attention to the minimum turnover in the bonus conditions. A minimum turnover of 35x is probably the average. Everything below this is a first-class bonus offer, but everything above this should be avoided. A good example would be the Select.bet Casino.
How good is the customer service?
The customer service is particularly important. It is not uncommon to have questions about the offer, promotions, games or payouts. Then it is important that there is a German customer service that is available around the clock. There should at least be a live chat and an e-mail contact. A hotline is desirable, but not necessarily necessary, as most players prefer live chat.
What options are there?
This factor is of course particularly important. Why else would you do an online casino test and register at an online casino if there are not even the games you are after? The best and most popular games are available from the providers:
Evolution, Games Inc, Microgaming, NetEnt, Play `N Go, Quickspin, Red Tiger Gaming, Yggdrasil.
This list is by no means exhaustive and there are plenty of other excellent providers on the market. However, it is a good guide if you are just entering the world of online casinos and are looking for good quality.